Ms. Eman Al Shorafa earned her Bachelor Degree in Marketing and Business Administration from Zayed University in 2009. She has started her career in Marketing and Executive Administration at United Eastern Medical Services (UEMedical) for few years climbing the ladder step by step to become the Chief Protocol Officer of the leading Danat Al Emarat Hospital for Women & Children for over 4 years. In 2019, she was appointed as the Chief Operating Officer of Danat Al Emarat Hospital.She was listed in the Arabian Business list of 40 under 40 seasoned leaders and young executives in December 2019, and in Arabian Business list of GCC Young Achievers in 2021. Moreover, she was listed in the Encyclopedia of Emirati Women published by the General Women Union in 2020. Ms. Al Shorafa manages over 200 employees from Patient Experience to Operations, Call Center, Business Office, Planning Office, Biomedical Engineering, Facilities Management, VIP services, Hospitality Services, Catering, Patient Relations, and more. As one of the youngest female Emirati COOs in the healthcare sector in UAE, Ms. Eman has proved herself as an excellent leader, inspiring her team members and colleagues to achieve positive outcomes and improve patient satisfaction rates at the hospital. Since 2015, she has been continuously elevating the patient journey at Danat Al Emarat exceeding patients’ expectations. Eman dedicates her time in meeting patients, and understanding their needs as well as the employees’ needs in all different departments at the hospital, bringing in visionary strategic plans and innovative initiatives that are well-executed amongst all team members and translated to the best possible outcomes. Ms. Eman Al Shorafa is also a member in the Emirates Angels Investors Association. She is a Board Member at United Eastern Group (UEG) and United Eastern Technical & Management Training (UETMT) and the Co-founder and Manager of 3 businesses including a high-end café (Mon Café), a retail boutique shop for children (Mon Bebe) as well as a prestigious Swiss chocolate brand (Rohr Chocolats)